Getting support

By Phone

Call the Vitalpulse support hot-line 01371 874285

by e-mail

Send details to support@vitalpulse.com

Online

Fill in our on-line proton support form.

Why switch to Vitalpulse for your support

You might like to ask yourself "How much do I use the functional enhancements released over the last five years?" … and what leads you to think that later versions will be any different? That's the problem with unspecified "further functional enhancements"; you get what you're given, and it's not necessarily what you need.

In contrast, Vitalpulse Support invites you to select your annual upgrade from our published range of products and services whenever it suits you - items designed to meet declared user needs. With a Vitalpulse Support contract you are guaranteed 25% of your annual fee to spend with us as you wish; on training, quark development or new applications, plus an additional 10% discount on our price list.

We don't claim to support 1,300 sites (imagine what our income would be!) but we do think that our clients receive an expert professional and personal service that is second to none. And we don't stop at Proton. We have the knowledge and practical experience to help you make more of your patient data by integrating it with mainstream PC based applications such as Word, Excel and Access.

We have been supporting Proton applications for years. Many users call us first for help and advice, whether they are contributors to one of the National Registries, users of our Word Interface, PAS and laboratory links, or simply looking for faster response. Yes, we too can fix Datacheck errors caused by the Proton engine (and you don't need the source code for that!), but what our clients say they really want is help with their clinical application. And that's exactly where we focus our efforts - in making Proton do what you need it to do.

This year, you can do something positive to improve your computer system. When you renew your maintenance contract, think about changing to Vitalpulse Support. This year you have a choice.

Call now to discuss your options on 01371 874285 or e-mail us at support@vitalpulse.com